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Requesting Ontario Student Transcripts and Other Student Records

This landing page outlines the steps to take if you are seeking student records such as an Ontario Student Transcript or accessing an Ontario Student Record (OSR) from the Peterborough Victoria Northumberland and Clarington (PVNC) Catholic District School Board.

PVNC oversees all Catholic schools within the City of Peterborough, Peterborough County, City of Kawartha Lakes, Northumberland County and the Municipality of Clarington.  If you last attended a Catholic secondary school in any of these areas, you have come to the correct place.

Where do I access or make a request for my student records? 

Accessing/requesting an Ontario Student Transcript (OST)

An Ontario Student Transcript (OST) is an official and legal record of a student’s achievement at the secondary school level in Ontario. It includes diploma and/or certificate information, as applicable. All credits accumulated at secondary schools in Ontario will appear on one OST.  The OST is retained by the last secondary school (or its board) that you attended.  

Current secondary students requesting an Ontario Student Transcript should contact their school’s guidance department. 

Students who have graduated or retired from school may request an Ontario Student Transcript from the Board office by completing our Records Request Form.

If you are a retired student and are applying to college and university programs, you can arrange and pay to forward your transcript with an electronic process by following the appropriate link below: 

If you are a retired student requesting an OST as proof of graduation as part of a job application or any other reason OR if you are a retired student and have applied to a post-secondary school directly, please complete this Records Request Form.

Note: If you require proof of a certificate such as a Certificate of Achievement or Certificate of Education, those achievements are noted on the Ontario Student Transcript. 

If you transferred to another school after secondary school, for example Adult Continuing Education, or another secondary school in another school board,  please direct your access request to that school board. 

Accessing/requesting a diploma 

Only one diploma is issued per student. If a student did not pick up their diploma at their school’s graduation commencement, the secondary school may have kept it. Contact the school if you graduated from the school within the last five years.

Please note, diploma achievement is noted on the Ontario Student Transcript, which is the legal record of a student’s achievement at the secondary school level in Ontario. 

Accessing/requesting other certificates

If you require a certificate (e.g. Certificate of Achievement, Certificate of Education), that information can be obtained by requesting an Ontario Student Transcript. 

Accessing/requesting an Ontario Student Record (OSR)

An Ontario Student Record (OSR) is a collection of records documenting a student’s academic career for elementary and secondary education in Ontario. One OSR is established for every enrolled student including international, out of province, and exchange students.

If you are a current student (or the parent of a current student under the age of 18), all access requests for student records are to be made at the school level. You may wish to reference our Ontario Student Record (OSR) Management Administrative Procedure for more information. Appointments to view an OSR can be made by contacting your school principal. 

Graduated or retired students wishing to access or seek copies from an Ontario Student Record are to contact their last school if they graduated or left school within the last five years (OSRs are kept at secondary schools for five years post retirement and then moved to the Board office for central storage). 

Graduated or retired students wishing to access or seek copies from an Ontario Student Record are to contact the Board office if they graduated or left school more than five years ago by completing our Records Request Form.

Proof of Special Education 

If you need to provide proof of special education, please contact the guidance services at the last school year attended if you left school within the last five years or call Records and Information Management Services at 705 748-4861 x1221 / nmassie@pvnccdsb.on.ca.

Applying for a child to attend an English language school in Quebec

Parents and other relatives are instructed by the Province of Quebec to provide proof of their own English language education to register their child in an English language school in Quebec.  

Please complete the following form: Application for a Declaration of Eligibility for Instruction in English by Virtue of the Charter of the French Language and Contact Records and Information Management Services at 705 748-4861 x1221 / nmassie@pvnccdsb.on.ca 

Third-Party  Requests made on behalf of students  

Parents

Parents who are requesting records on behalf of their child who is a retired student must complete the Records Request Form and answer “yes” to the section that asks if your submission is a “third party request”. Please note, prior to any record disclosure, parents making requests on behalf of adult children will have to complete: Consent to Release Information to a Third Party Form.

Employment Agencies, Law Firms and other Third-Party Requesters 

Employment agencies will provide a signed “authorization to release personal information” from their client. 

Law firms will provide a signed authorization to release personal information signed by a person of legal age or with legal guardianship of a minor or power of attorney. 

Contact the secondary school attended if the student is currently enrolled. Otherwise contact Records and Information Management Services at 705 748-4861 x1221 / nmassie@pvnccdsb.on.ca

To better facilitate third-party access requests, we ask third-parties to provide as much detail as possible such as the name of the last school attended by their client and the specific type of records being sought. 

Fees

Our Fees Guide outlines the costs associated with various records requests. 

Accepted payment methods:

    • Cash
    • Cheques made payable to the name of the school or the Peterborough Victoria Northumberland and Clarington Catholic District School Board (PVNCCDSB
    • E-transfer 

Valid proof of identification

Valid proof of identification will be verified for those picking up records in-person. For those requesting electronic copies of their records, a scan or photograph of a valid ID will be required. 

Processing Time

Process time is approximately two to seven business days, not including mail delivery time.  Process time may be longer during peak periods. Please note, visiting our office in person does not guarantee you will immediately receive your records.  Be prepared to present identification to collect your record. 

Location, Hours and Contact Information

Peterborough Victoria Northumberland and Clarington Catholic District School Board Education Centre

1355 Lansdowne Street West, Peterborough, Ontario K9J 7M3

8:30 am to 2 pm Tuesday to Thursday during the school year (beginning of September to the end of June). 

NOTE: The Board is closed during March Break and Christmas vacation and records will not be processed during those times. During the summer months of July and August, processing times will vary depending on staff vacation hours.

Call: 705-748-4861 x.1221

Email: transcripts@pvnccdsb.on.ca 

Important Information

  • We cannot release any student information over the phone.
  • We cannot process a transcript request if the last secondary school you attended was not with the Peterborough, Victoria, Northumberland and Clarington Catholic District School Board.
  • Student records are confidential. If the student is 18 years of age or over, records can only be issued to a third party with written consent from the student.
  • Any discrepancies in courses or marks must be resolved by your home school.  The Records and Information Office will not change information on transcripts.
  • The Records and Information Office will not print report cards. Contact your home school regarding these documents.